• My account
  • Do I need to set up an account to place an order?
    No, you can place an order without registration. But we highly recommend that you register to take advantage of our offers and promotions that are exclusive to registered members.
  • How do I create an account?
    Click Sign up and you will be sent to a different page to create an account. Fill out the form completely and click CREATE ACCOUNT when completed. A confirmation email will be sent to activate your new account.
  • How do I reset my password?
    1. Click Log in to access the account page;
    2. Click on the FORGOT PASSWORD? link;
    3. Enter the email associated with your account and you will be sent a password reset link.
  • How do I change my address or add an additional address?
    Log into your account.
    In the menu on the right side of your screen, click on MY ADDRESSES to change your current address or add a new address.
  • Orders & Payments
  • Do you provide order tracking information?
    Once you’ve placed your order, you will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped. If you don’t receive an email confirmation, check your ‘spam’ or ‘junk’ folder and it should be there.
  • Products
  • How is UreaPro™ dosed?
    The European guidelines* on the use if urea recommend the following dose: 0.25-0.50g/Kg (a 140lb person then would take 15.75 - 31.5g) UpToDate discusses a daily dose of 30g of urea. Typical in-patient dosing ranges between 15-60g/day BID Typical out-patient dosing ranges between 15-30g/day BID but doses of 60g/day BID are sometimes used. In some situations, providers have success dosing ure-Na 15g TIW.
  • General Information
  • How does UreaPro™ work?
    UreaPro™ is pharmaceutical grade (USP) synthetically derived urea with a proprietary masking formula, which makes it palatable. It is known that hyponatremia is rarely a sodium deficiency, but rather an excess of water in the blood relative to sodium. Urea normalizes sodium levels in the blood by inducing water loss in the urine. This is accomplished without a risk of loss of important electrolytes like potassium, calcium and magnesium. Treatment with urea is particularly helpful in cases of SIADH (Syndrome of inappropriate ADH secretion).
  • What is the efficacy of urea, how well does it raise sodium?
    In a comparison study of urea versus vaptans, urea had similar efficacy raising serum sodium to 135 mEq/L. (Soupart A: Efficacy and Tolerance of Urea Compared with Vaptans for Long-Term Treatment of Patients with SIADH. CJASN Vol 7 May, 2012.) In another study of the use of urea in an ICU setting, urea raised serum sodium 4 mmol/L the first day of use, and 7 mmol/L in 48 hours. (Decaux et al: Treatment of euvolemic hyponatremia in the intensive care unit by urea., Critical Care 2010 14:R184.) This rate of rise is very important from a safety standpoint, because too rapid a rise of serum sodium levels can be dangerous, and even life threatening. The above study showed that the rise was within the recommended levels of raising serum sodium levels less than 9mmol/L in the first 24 hours.
  • What are the risks of taking urea?
    The risks of taking urea are very low. No long term toxicity has been seen. There is a very low risk of hypernatremic dehydration if your patients thirst center is intact. (Decaux G: Urea for long term treatment of syndrome of inappropriate secretion of antidiuretic hormone. BMJ Vol 283 24 Oct 1981.).